Privacy Policy

Casa de Sante PRIVACY POLICY

Last Updated on 8/13/26. This privacy policy is effective immediately.

casa de sante Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from casadesante.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use it for advertising and retargeting.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Notwithstanding anything to the contrary in this section, we do not share, sell, rent, or provide mobile phone numbers, SMS opt-in data, or text messaging consent information to third parties or affiliates for marketing or promotional purposes; see the “SMS/Text Message Marketing & Mobile Opt-In Data” section below.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SMS/TEXT MESSAGE MARKETING & MOBILE OPT-IN DATA
If you consent to receive text messages from Casa de Sante, we collect your mobile phone number and your opt-in record (including the date, time, and method of consent) so we can send you order updates and, where you have agreed, marketing messages. Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP, or reply HELP for assistance.

SMS/Text Messaging Privacy: We do not share, sell, rent, or provide mobile phone numbers, SMS opt-in data, or text messaging consent information to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are used only to provide the text messaging services requested by the customer and may be shared only with service providers necessary to deliver those messaging services. No sharing or sale of SMS opt-in data: We do not sell, rent, trade, or share your mobile phone number or your SMS/text messaging consent (opt-in) data with any third party or affiliate for their own marketing purposes, and we do not include this information in any list that is sold, rented, or otherwise disclosed for marketing. Your mobile number and consent data are shared only with the service providers that operate our text messaging program on our behalf (for example, our SMS platform and mobile network carriers), strictly so that they can deliver messages you have asked to receive, and only under contracts that prohibit them from using the information for any other purpose. We may also disclose this information where required to comply with applicable law, a subpoena, search warrant, or other lawful request, or to protect our legal rights.

If you withdraw consent, we will stop sending you marketing text messages and will retain only the minimum record of your opt-out needed to honor your request.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@casadesante.com.